JCK-Sports FAQs.

Some common FAQs that will help you shop at JCK-Sports.

Which size should I buy, help with finding the right size?

Most karate suits will have a size guide link within the product page. The size guides will contain measurements for various parts of the item. From this, you can measure against another of your currently owned items and compare for best fit.
For any further questions on sizing or if a certain product does not have a corresponding size chart, please contact us on  info@jck-sports.co.uk

How do I place an order with JCK-Sports?

Browse our products and place items into your basket. You can then proceed to checkout where you can either check out as a guest or create an account for future orders.

What happens once I have placed my order?

Once your order is completed and your payment has been received by us, we will send a confirmation email to you, advising that your order is being processed. Goods will usually be shipped straight after confirmation or within 1-2 working days of confirmation of your order.

Can I cancel or amend an order?

Please contact us immediately at info@jck-sports.co.uk. If the item has not been shipped, we will do our best to assist you

I’m having problems placing my order – can you help?

Please email info@jck-sports.co.uk or call us and a member of our team will be happy to help.

How much do you charge for delivery?

FREE standard delivery (2-4 working days) for orders to UK addresses over £20, small charge from £7.98 for NEXT Day (1-2 working days) delivery

What payment methods can I use?

JCK-Sports accepts Visa, Visa Debit, Visa Electron, Visa Purchasing, MasterCard, MasterCard Debit and Maestro. We also accept secure payments via PayPal. We also do take cash at events.

Can I track my order online?

Once your order is dispatched, you should receive an email with your tracking reference number and the name of the shipping company.

Where will my order be shipped from?

All orders are shipped from JCK-Sports’ UK warehouse.

When will I receive my package?

Items are typically shipped within a day of order confirmation. Delivery to you depends on your shipping choice.

Can I return an item?

You can return unwanted items within 30 days of your purchase. Items must be unused, in original packaging, and in the same condition in which you received them. Let us know by email or call whether you would like either a refund or exchange. If you request a refund, please state your reason for return and if you wish to request an exchange, please clearly state the item SKU, size and colour you are exchanging the item for. For further details, please consult our Returns Policy page.

What if I receive the wrong item?

This is very unlikely but if you do receive an incorrect item, please contact info@jck-sports.co.uk. Please include your order number and email address.

Please get in touch if any further question

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